FAQ

 

How does it work?

We keep things simple here at Better Prep. We do not operate on a subscription style service so you can order as much or as little as you’d like, as often as you’d like. This gives you the freedom to pick and choose your meals as well as control how much you spend. Browse our menu to see what we offer and how much each meal costs. Select an item by clicking ‘Add To Cart’ and when you’re done, head over to our secure check out where you can pay by credit card, Apple Pay, or Pay Pal. Receive free shipping on orders over $50 with promo code DELIVER50.

How/where do my meals get delivered?

Better Preps delivery team will deliver your order to the location of your choice whether that be at home, work, or soccer practice - we will meet you wherever works best for you! Single portion meals arrive in biodegradable microwaveable containers while family sized meals are delivered in one-time use aluminum pans perfect for reheating in the oven.

 

How long does it take for my food to arrive?

Deliveries are scheduled for Mondays, Wednesdays, and Fridays and cut off time is 5:00pm two days prior to delivery day. See our schedule below to determine when your meals will be delivered: 
Orders received on...
Sunday - delivered Wednesday
Monday (before 5:00pm) - delivered Wednesday
Tuesday - delivered Friday
Wednesday (before 5:00pm)- delivered Friday
Thursday - delivered Monday
Friday - delivered Monday
Saturday (before 5:00pm)- delivered Monday

 

How big are serving sizes?

While serving sizes vary depending on the dish, our guidelines for our regular serving sizes are: 5 oz meat/fish/poultry, 1 cup starch/grain (cooked), and 1 full serving of vegetables. Large servings are 1.5 x the regular serving size and Family sized meals are 4.5 full servings of the meal of your choice. We promise our fully balanced meals will satisfy your hunger and keep you energized throughout the day!

 

What if I don't like my food?

We stand by our meals and believe that you will LOVE what's on your plate. In the event that you're not 100% satisfied we promise to refund you 100%..

 

What if I have a food allergy/sensitivity?

Before adding any menu item to your cart, you will be prompted to enter any sensitivities, allergies, dislikes, or alterations. If there is anything we feel we can't fulfill we will contact you before delivery and arrange for an alternative menu option or refund if necessary.

 

How long will my meals last in the fridge?

All of our meals arrive fully cooked and will last in the fridge for up to 3 days. If ordering bulk quantities, feel free to contact us regarding delivery options so your meals stay as fresh as possible. 

Do you offer nutritional information for your meals?

At this time we do not. This was an intentional decision when starting Better Prep as we promote quality over quantity and encourage intuitive eating. We are looking at including more information on our meals in the future but for now, you can refer to our portion size guide above to evaluate how we size our meals.